The Ideal Guest Engagement Engine for Theme Parks
What is the ideal guest engagement engine for Theme Parks? We've come up with 3 ways that will help maximize this: 1. Ticketing and Point...
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tj3215
- Oct 14
- 1 min
How To Build A Data Culture In Your Organization
Does your organization have a data culture? Getting senior leaders to consistently use data for decisions is difficult. Instilling a...
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tj3215
- Oct 14
- 1 min
How To: Set Up A Data Quality Process
Data quality rules are the key to data quality. A data quality rule is simply a statement in plain language that defines some attributes...
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tj3215
- Oct 14
- 1 min
Why Are Salesforce Activities Important?
Every day, team members around your organization use Salesforce to record activities. These are the activities happening in real life...
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tj3215
- Oct 14
- 1 min
How Can Salesforce Help to Ensure Good Data Quality?
How can Salesforce help you to establish and maintain your data quality? Establishing and maintaining data quality is essential for any...
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tj3215
- Oct 14
- 1 min
What Happens After the Implementation?
Salesforce is a powerful CRM tool that can help businesses automate manual processes, workflows, and data collection. However, after...
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tj3215
- Oct 14
- 1 min
What is a digital strategy?
Can we agree that the past 2 years were like no other? The challenges we've all had to face in our personal and professional lives have...
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tj3215
- Oct 14
- 1 min
The Last Best Experience
Bridget Van Kralingen, Senior Vice President at IBM, said, “The last best experience that anyone has anywhere, becomes the minimum...
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tj3215
- Oct 14
- 1 min
Data Analytics is a Team Sport
It’s rare to only have one person analyzing data, especially big data. So how do you know whose analysis is the most recent? On the one...
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tj3215
- Oct 14
- 1 min
Support Customer On Their Terms
Do you have the support you need to connect your teams and customers on their own terms? One of the best ways to generate more revenue...
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tj3215
- Oct 14
- 1 min
RDFS: Our 4 Step Framework
How many silver linings have you found through the Covid-19 pandemic? One benefit is that it has resulted in a huge technology...
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tj3215
- Oct 14
- 1 min
Proud to be part of the Pledge 1%
Making an impact in our community is a part of who we are and what we stand for. We are proud to be a member of Pledge 1% and have...
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tj3215
- Oct 14
- 1 min
Let's Get Your Team Selling!
Is your team spending less time selling and more time struggling to log their daily activity? You're not alone! But that's where we come...
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tj3215
- Oct 14
- 2 min
6 Ways To Send an Email In Salesforce Marketing Cloud
How many different ways can you send an email in Salesforce Marketing Cloud? As you become more familiar with Salesforce Marketing Cloud,...
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tj3215
- Oct 14
- 1 min
Are Company Value Important To You?
Bluegator is a company that is built on a foundation of values. These values define who we are and who we want to be. They are the...
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tj3215
- Oct 14
- 1 min
Technology Should be the Solution. Not the Problem.
You know if you had better insights and visibility into your guest's behaviors you could make better decisions about how and where to...
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tj3215
- Sep 28, 2021
- 1 min
Digital Strategies to Enhance Your Guest Experience in a Post-Pandemic World
This month we had the pleasure of talking with LaneTerralever to discuss how the COVID-19 pandemic has changed the way Venues think about...
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TJ Christensen
- Aug 6, 2021
- 2 min
Balancing The Value of Email Acquisition and Guest Experience
Email is valuable. You know it. More importantly, your guests know it. For most venues, they use one or both of the strategies below to...
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TJ Christensen
- Jul 30, 2021
- 1 min
Mobile Phone Guest Experience: Are you taking a balanced approach?
The guest experience can be tremendously enhanced through technology, and smartphones are the least common denominator for most guests....
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TJ Christensen
- Jul 16, 2021
- 1 min
Recency, Frequency, Duration and Spend in Action!
This is a great example of deploying guest experience technology to drive Recency, Frequency, Duration, and Spend. Kudos to the teams at...
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